Q: What items do you take for consignment?
A: All items must be in good condition. Items that are broken, chipped, missing parts, or show obvious signs of wear will not be accepted. Any information that you can pass on to us regarding the item helps us determine its value and assists us in getting a more accurate picture of its worth. Helpful information would be: manufacturer, age of the item, original price, etc.
Q: Can you give me an idea of how my items will be priced?
A: You are welcome to email a photo to us at
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. From the photos, we can usually tell whether your item is saleable at our store and we will let you know what an item could be sold for. Many things do not reveal themselves in a photo. We must 'physically' see the item in order to arrive at an accurate price. Upon inspection, we look at several factors to determine the retail price: general condition, construction, age, patina, repairs, manufacturer and general consumer demand.
Q: Can someone come to my home and look at my items, price them, and pick them up?
A: Yes. We need to see photos first to make sure your items are suited for our store. At the time of pick-up, we will come to your house to list your items, load them onto the truck and take them to the store at that time. Prices will be determined at the store.
Q: I only have accessories to consign. Do I have to take photos of these too?
A: No. With accessories and rugs, we need to inspect each piece. Generally it is easier to bring the actual item(s) in any day.
Q: Do you buy the items outright?
A: No. Everything is on consignment. Final sales price is split 60/40 after the items sell. Items may be marked down after they have been in the store more than 60 days.
Q: Do you have any other fees I should be aware of in addition to the 60/40 split?
A: No!
Q: When do you send out checks?
A: Checks are mailed out the month following the sale of the item.
Q: I’ve consigned some items. Can I check on their status?
A: You may e-mail or call us to request an update on your items. For security and privacy reasons, we are unable to give information to anyone other than the consigner.
Q: My consignment term is up. Can I retrieve my items?
A: Yes, you may pick up your items on or after the 29th day. However, items remain on the floor and are available for sale until you arrive and locate them in our showroom floor. Items remaining past the 29th day may receive additional markdowns, but in both cases you will still receive 60% of the selling price.
Q: I consigned an item(s) a few weeks ago, but I have changed my mind and would like to keep them. What can I do?
A: You may pick up your items before the consignment term is over, but the fee for this is 15% of the original price. Items will remain on the floor, available for sale, until you have arrived to pick them up.
Q: Can you repair or refinish my item for consignment?
A: We offer a repair and cleaning for a nominal fee which may improve the salability and value of your item(s). These fees are deducted from the sale of your consignment.
